Grand Hotel Neum Wellness & Spa, Neum

My stay at the hotel was a mix of positives and negatives. The room with a sea view was nice, but some areas felt like unnecessary extra storage space. The service was lacking, with unfriendly staff trying to overcharge us and a crowded restaurant lacking organization. The location, despite offering a wonderful sea-view, had its downsides with crowding and inadequate facilities. The dining experience was subpar with a buffet that didn't live up to a 4-star standard.

The hotel offers good-sized rooms that are big, modern, and clean, with a nice balcony providing a beautiful view of the sea for 3 nights. The property features interesting tunnels, an outdoor endless pool (not in function during my stay), and a half-closed pool. The service is a mix of friendly interactions with some instances of rudeness from who I assume was the manager. The location is spacious and clean, with access to a private beach and a huge pool, though the lack of sufficient sunbeds is noticeable. The dining experience was generally good, with excellent self-service options but mixed quality and overcrowding. Overall, it's a comfortable stay with a scenic view, but some aspects could be improved.

The hotel has great rooms, lovely and helpful staff, but the atmosphere could be spooky at times. The location offers fantastic views and activities for kids, yet some areas need renewing. The dining experience could be hit or miss. A good value for the price.

My stay at the hotel was fantastic! The rooms were spacious and clean, offering a view of the sea free of charge. However, the outside endless pool wasn't operational during my visit, and the half-closed pool was a bit disappointing. The hotel's location was great, with spectacular views and fantastic amenities for kids, although it was inconveniently separated from the main bar.

My stay at the hotel was a mixed experience. The rooms were big, clean, and comfortable with a lovely big shower, which I really liked. However, I found some areas lacking in service and the noise level at times was a bit much. The location was convenient, and the dining options were adequate but not exceptional.